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Jennifer Connolly Owner, Transaction Coordinator, Sidekick Services, Malden

What was your most interesting job before going into real estate? In college, I worked with youths at an after-school program. That was always fun and exciting.

Where did you grow up? Right in my current hometown of Malden.

Growing up, what did you want to be? A hairdresser.

What do you do to relax when you’re stressed? Home Goods is my happy place.

What was your most interesting job before going into real estate? In college, I worked with youths at an after-school program. That was always fun and exciting.

If you could meet any well-known figure (living or not), who would it be and why? Well, he’s not well known to you but, I can’t think of anyone else besides my brother that I wish I could have just one conversation with. He passed very young and I wish I could say just a few more words and have one last look at his handsome face.

What is Boston’s best-kept secret? The tourists go to Mike’s Pastry but the locals go to Modern. It’s equally as good and there’s no line.

What do you love most about the industry? It’s ever-changing. I love keeping up with the tech and the needs of people as times change.

How do you distinguish yourself from the crowd of agents? I’m virtual but with an in-person feel. My service offering is all virtual but I’m a local gal. I’m not in a different time zone, I’m not a robot. I chat daily with my agent clients. It’s as if we’re in the same office together and that gives them a feel they can’t get with a true “virtual assistant.”

What is the most difficult aspect of your job? Not all the systems I use across brokerages are super-efficient. I strive for streamlined, efficient, easy processes.

What’s your best advice for generating new leads? First impressions are key. You never know when that extra hand or gesture can lead to a new relationship.

What has been your greatest accomplishment? Building my business from scratch. I found a niche market and have built myself a thriving business. I’m humbled by this venture and feel so blessed.

What are you binge-watching/reading/listening to lately?Little House on the Prairie” with my kids. What a wholesome show. We love it.

What’s your favorite meal in Boston? A whole in the wall, little Italian place… D’Parma in Winthrop. It’s no longer BYOB which is a bummer but it’s still my favorite hidden spot.

Architecturally speaking, what is your favorite building in Boston? Fort Independence at Castle Island in South Boston

What’s the weirdest thing that’s ever happened to you on the job? While trying to keep my head above water at the start of the pandemic, I was attempting to join a very important virtual meeting with a new client. I was running late, my kids were having tech issues on their remote school meetings and they were fighting. I hadn’t showered, spit burning hot coffee out of my mouth and onto my shirt. I thought I was on mute with my camera off (I was not) as I yelled embarrassingly at my kids and then put my mask on before joining the VIRTUAL meeting. LOL! Weirdly enough, beyond my understanding, I still landed the client.

What’s one thing people are surprised to learn about you? I’m not a magician. I pride myself in offering top-notch support but ya know, I can only control so much.

What is your favorite vacation spot and why? Oh, that’s a hard one. I love traveling and have been lucky enough to visit many places. Savannah, Ga. was a recent favorite and who wouldn’t say Aruba? But oh then there’s Nashville, Tenn.! I guess it depends on what kind of vacation mode I’m in.

In 10 words or less, what is your advice for someone new to the industry? Keep up with the trends, know your market.

What’s your favorite real estate iPhone/Android app? Dotloop. I love being on the go and still being efficient.

Who are your favorite people to follow on social media? I’m a mom — I follow my kids’ school and their sports. I gotta know where I need to be!

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