As a veteran of the mortgage industry, Raymond Chouinard knows what works. Chouinard takes a more personal approach to his business because he understands that his clients deserve to speak to a human being, not just a name on their computer screen or a voice on the phone. Since 1999, he has been making the extra effort to ensure his clients are comfortable and well prepared for their futures.

Chouinard has spent his entire career in the real estate and mortgage worlds. After working in real estate part time throughout college and for five years after graduating, he made a natural transition to become a mortgage professional. Now with over 23 years of experience, he is a senior loan officer at the Danvers branch of Draper and Kramer Mortgage Corp.

To help his clients succeed, Chouinard employs long-term thinking and strategies. He helps borrowers plan for five and even 10 years down the line. Because he takes a deep dive into customers’ financial goals and lifestyles, Chouinard really puts their futures in focus. “I make sure that I’m always available for my clients,” he says. “I want to be there to answer any questions and guide them through the process.”

The results of Chouinard’s customer-first philosophy speak for themselves. Industry publications Scotsman Guide and Mortgage Executive Magazine have ranked him among the top mortgage originators in the nation based on his annual closed loan volume. He is also a member of Draper and Kramer Mortgage Corp.’s President’s Club for top-performing loan officers.

Looking ahead, Chouinard plans to continue growing his business and establishing lasting relationships, one interaction at a time. “I’ve always tried to meet new clients in person,” he says. “I believe you build more of a connection that way, opening the door to going from one-time clients to clients for life.”