Buying or selling a home can be a wild ride for many. Tracy Shea, senior sales associate at Coldwell Banker, uses 30 years of Boston-area expertise and sales know-how to ensure that her clients sail through the process with as few worries as possible.

“I make each transaction fun and seamless for all parties,” says Shea of her master negotiating skills and local market knowledge. “I truly try to make the experience stress-free.” This client-friendly, supportive approach has helped her experience a record year — her most successful to date — despite the challenges of 2020. She says it’s because in a year with so many surprises and unexpected elements, she ensures that her buyers don’t have any of that to deal with during their transaction.

“I know how to manage people’s expectations,” says Shea. “I know my market better than others, having lived here in the downtown area for 30 years.” Another element that Shea’s clients adore about her? Her authentic approach and honest support. “It’s important for my clients to know that I have their best interests at heart,” says this mother of two who’s involved in her community.

A top listing agent, Shea is a member of the Greater Boston Real Estate Board and was featured in Boston magazine as a 2020 top producer. She was awarded Coldwell Banker’s International President’s Elite award, given to the top 2% of the company’s producers, every year from 2016 to 2019. She also recently won the company’s President’s Premier ranking, which puts her in the top 1% of Coldwell Banker’s global network of agents.

This Charlestown and Navy Yard expert believes her star will continue shining as she serves first-time buyers, sellers, investors and empty nesters alike. “I want to be my clients’ Realtor for life,” Shea declares.