Regional Sales Manager
Senior Mortgage Consultant
Loan Officer Assistant
With 45 years of mortgage experience combined, Drew Grandi, Ruby Santos-Baranowski and Randell Reska of HarborOne Mortgage excel at matching clients with the best loan program for their needs. “We have worked in all aspects of the mortgage business and have the ability to view and strategize solutions for our clients from the sales, secondary and operational perspectives,” they say.
Serving a range of clients, many of whom are referrals and repeat business, the team establishes trust and a mutual respect with all parties involved in a transaction, including clients, real estate agents and referral partners. “What makes our approach unique is that we do all the heavy lifting upfront in the pre-qualification stage to ensure that our clients will qualify before they start shopping for houses,” they say. “We value our real estate partners’ time and want to make sure that the hours they spend with clients will be productive for them as well.”
As consummate mortgage professionals, the trio at HarborOne strive to improve the public’s perception of the industry, undoing the damage caused by the economic downturn in 2009. “The mortgage bankers who treat their profession with integrity and professionalism will continue to succeed,” they say, adding that a key component of providing exceptional service is setting expectations and knowing how to deliver bad news.
Grandi, Santos-Baranowski and Reska are members of the Greater Boston Association of Realtors, the Builders and Remodelers Association of Greater Boston, and their local chambers of commerce. Together, they volunteer for the Boys & Girls Clubs of Boston, Dedham Civic Pride and multiple food pantries in the Boston area.