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Heather Burke Associate Broker, Kinlin Grover Compass

 

What was your most interesting job before going into real estate? I worked for the Boston Red Sox/New England Sports Network in sales when they won their first World Series after the curse was broken. The city was crazy and it was such a fun time to work for the Red Sox.

Where did you grow up? Marlboro, Massachusetts

Growing up, what did you want to be? A marine biologist

What do you do to relax when you’re stressed? Walk my dogs, Sally and Lucy, on the beach.  Nothing is more relaxing than a beach and some pups.

If you could meet any well-known figure (living or not), who would it be and why? Mother Teresa. She did so much for so many people. Her poem “Do it Anyway” really speaks to me and is how I try to live my life. Whenever I am at a crossroads, personally or professionally, I think of that poem and the answer usually comes to me.

What is Boston’s best-kept secret? SoWa Vintage Market. So many interesting items and people.

What do you love most about the industry? When you find the perfect match for a client. That moment when you can see it in their eyes that you succeeded.  Watching a family grow in a home is pretty amazing as well.

How do you distinguish yourself from the crowd of agents? I am full service. I have done just about everything for clients. From cleaning out their homes to helping them choose furniture. Working in a seasonal town, a lot of my clients aren’t at all familiar with who to hire for one off tasks. Finding handy people that are reliable and honest is not easy when you don’t live full time in a town. My roster includes everything! You need a guy, I have a guy or gal.

What is the most difficult aspect of your job? In the current market, it is difficult to manage the expectations for your client. Cash offers, multiple offers happen every day. Clients need to be flexible and realistic with their expectations.

What’s your best advice for generating new leads? Everyone is a potential client. The person out walking their dog, the server at the restaurant, literally anyone. Referrals are a huge part of our business so always be kind and let people know what service you provide. That’s the key in building your clientele.

What has been your greatest accomplishment? Being in the top 15% of real estate agents on the Cape in my first year of being a full time agent, during Covid, in a highly competitive market is a very proud accomplishment for me.

What are you binge-watching/reading/listening to lately? Love all the new shows about entrepreneurs, “We Crashed” (building of WeWork) and “Super Pumped” (Uber) are great watches right now.

What’s your favorite meal in Boston? Steak and mashed potato pizza at Mistral. My husband and I also got engaged there so I am a little biased.

Architecturally speaking, what is your favorite building in Boston? The Boston Public Library, especially the courtyard area.

What’s the weirdest thing that’s ever happened to you on the job? Every day something weird happens in this job. Seeing people’s homes is always interesting. Oh the things you see!

What’s one thing people are surprised to learn about you? This is my second career. For the first 25 years of my career I was in sales (advertising and software). I think all the skills I used in that field transfer easily to real estate. Really listening to people is key to success in this business.

What is your favorite vacation spot and why? London. The history of the city is fascinating and the architecture spectacular.

In 10 words or less, what is your advice for someone new to the industry? Really listen to your clients and treat everyone with respect.

What’s your favorite real estate iPhone/Android app? The Compass App is great for clients. It allows them to give you real time feedback on properties you send them so you can fine tune their search.

Who are your favorite people to follow on social media? #oldsilvershed (Insta) has some great decorating and design ideas as well as some beautiful photos. #chelsearosefitzy has a very fun Tik Tok about a restaurant on Nantucket. She is hilarious.

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