Joanna Schlansky is an agent with Showcase of Homes, Realtors in Burlington

1. Approximately a week after the closing, I email my clients to let them know that I was thinking of them, and wanted to check in to see how their move was and if there were any issues or concerns needed my follow up.

2. A couple of weeks later, I send the client some flowers to be delivered on a Saturday to welcome them to their new home. I follow up with an email to make sure they got them, and ask if they would post a review on me on Zillow; most all of them do, and I now have more than 105 reviews on the site.

3. I add my clients to my email database, and send them quarterly newsletters with real estate news and other tidbits; I also invite them to my business’ Facebook page. In addition, during the holiday season, I send all my clients holiday cards with a Starbucks gift card.

4. Another great way of keeping in touch with my clients is to host a client appreciation event. I host one every year, and usually get a great turn out. It is wonderful to see so many of my old and new clients, and catch up with them.