Guaranteed Rate senior loan officer Roger Brasil has a specialty: “Diversification.” From luxury clients to first-time buyers, Brasil uses his 16 years of experience to provide the same level of satisfaction to all of his clientele.
“My customer-service rating is very high, and I take that seriously.” Brasil provides the kind of white-glove service he honed in a private bank setting, while also providing the kind of patience and kindness first-time buyers need.
“A consultative approach is important, because there’s no one-size-fits-all,” says Brasil, who earns many repeat clients with his trademark service. Brasil’s background tells the story of the quintessential hard worker. From telemarketing to loading UPS trucks in college, he’s done it all. The traits he developed, like a positive attitude and good old-fashioned grit, have all contributed to his position today. He had a record-setting 2020 and 2021, closing over $500 million in volume and assisting more than 100 families. “I give every client the best mortgage plan to meet their financial goals,” Brasil says of his lending style. “I believe in doing business with honesty and ethics.”
Recognized by Scotsman Guide and Mortgage Executive Magazine for being part of a nationally ranked mortgage origination team for the past 11 years and counting is another clear sign that this high school basketball star turned lending star is on the move. “My clients appreciate my responsiveness and attention to detail,” he says. “Even on the rare occasion where I don’t have what meets my clients’ needs, I’ll connect them with someone who does. It’s about doing what’s best for the client.”